TNSR Software

Red Hat announced late last year that updates for CentOS Linux 8, as a rebuild of RHEL 8, will end on Dec 31, 2021 (Red Hat FAQ). From inception, TNSR® software has been based on CentOS. We carefully evaluated our options and decided the best course of action for our product and customers is to discontinue TNSR software development and support on CentOS, in favor of Ubuntu. We shared our intent back in this July press release.

We are working hard to get this next version of TNSR out by the end of 2021. If our testing processes take longer than expected, it might not be available until early 2022. Keep an eye on our blog and email updates from us (you can subscribe for email notifications here.

All TNSR features supported in Version 21.07.1 will still be supported.

There won’t be any changes to the TNSR CLI or API related to the Ubuntu move.

We don’t expect the move to Ubuntu to negatively impact the performance of TNSR. We will run all performance benchmarks to ensure there are no surprises.

There are no known changes to Supported Platforms or Recommended Components at this time.

The process will require the reinstallation of TNSR software and will largely follow the Upgrading by Redeploying TNSR instructions - which include making a backup of your current configuration, installing TNSR software, and restoring your configuration. Step-by-step instructions will be published when we make the software available.

Yes, your configuration settings should work just fine after the upgrade. If you experience an issue, our TAC support personnel will be available 24/7.

As long as you follow our step-by-step instructions, you will be able to re-install the previous version of TNSR and import your previous settings, but contact Netgate TAC support before you start thinking about rolling back, we’ll help you out.

Yes. All active TNSR software subscriptions include TAC Support, which includes assistance on any issue you may have during the upgrade process.

Netgate TAC Support will be standing by to help you with your upgrade. To get started, open a support ticket and let us know you wish to schedule a time to discuss the upgrade. We’ll do what's necessary from that point forward.

The next version of TNSR will likely be the last release on CentOS since updates from Redhat will no longer be available after Dec 31, 2021. This is why we are encouraging all customers to migrate to the Ubuntu-based release as soon as it becomes available.