pfSense Plus Subscriptions

Explore our subscription table below. Find the option that is best for you. Check out our Subscriptions FAQ for more detail.

TAC-LITE Complimentary for all Netgate branded appliances


Subscriptions FAQ

pfSense Software

pfSense CE

pfSense+
w/ TAC Lite

pfSense+
w/ TAC Pro

pfSense+
w/ TAC Ent
Cost per Instance
per Year

License Type

Open Source (1)(2)(3)
EULA
Commercial use
No Distribution
EULA
Commercial use
No Distribution
EULA
Commercial use
No Distribution


Support Features

Zero-to-Ping**

Target Initial Response SLA
Best effort
24 hours
4 hours

TAC Support Hours
24/7/365
24/7/365
24/7/365


Support Channels

Community/Forum Support

Remote Login Support

Private Support Portal

Email

Telephone

# of Tickets
Limited**
Unlimited
Unlimited

How to purchase

How to install

  • Netgate Installer

  • Upgrade from prior version

  • Ships pre-installed on Netgate hardware

  • Netgate Installer

  • Select from AWS/Azure Marketplace

  • Ships pre-installed on Netgate hardware

  • Netgate Installer

  • Select from AWS/Azure Marketplace

  • Ships pre-installed on Netgate hardware

  • Netgate Installer

  • Select from AWS/Azure Marketplace

How to upgrade

  • Upgrade from prior pfSense CE version

  • Upgrade from prior pfSense+ version

  • Upgrade from prior pfSense+ version

  • Upgrade from prior pfSense+ version

*Zero-to-Ping - We’ll help get your Netgate appliance,  AWS, or Azure firewall connected to the Internet and one client on the same network online.

**Limited # of tickets - We offer our best effort assistance to get your pfSense Plus instance connected to the Internet and one client on the same network online.

pfSense Plus Subscriptions FAQ

Got burning questions? Check out the pfSense Plus Subscriptions FAQ. It addresses the most common questions regarding the different subscription types, the migration process, and much more.

Subscriptions FAQ